Policies and Guidelines Library
At your service.
Here you will find guidelines and policies across all CNVC services.
Here you will find guidelines and policies across all CNVC services.
Update 22-Jun-2025: The Board of Directors is currently engaging in an ongoing community dialogue and consultation to find a pathway to attend to ongoing feedback and concerns within the wider community.
Our intention is to find a way to attend to these challenges across all domains. We are intending to update this page periodically.

Some of our organization's stakeholders are concerned about the following:
Some stakeholders are also concerned about:
The remainder of this page ↓ details the mandate that the Board of Directors established in December 2024, which is supported by some members of the community and is simultaneously deeply controversial for other members. It is our hope that through applying NVC processes to this divergence, we will find a path forward that cares for the deep concerns and needs that led to this initiative, while simultaneously integrating the deep concerns and needs that are currently expressed as opposition to this initiative.
Intersectionality is the understanding of how different aspects of a person's identity—like gender, race, class, sexuality, neurodivergence, age, disability, and other parameters—combine to create unique experiences of power, privilege, or oppression.
Far from simply “adding up” advantages and disadvantages, and moving away from transactional compensatory stances, the DEI Vertical’s interventions layered with an intersectional understanding of DEI-B will bring a focus on the bigger picture of how different identities interact within complex systems of power, privilege and oppression.
The DEI Vertical will integrate Intersectionality in their policies, procedures, advice processes, and other activities, and closely look at how these factors interact and influence each other in different contexts, with a nuanced and context-driven understanding of power and privilege. This can include (but is not limited to):
The DEI Vertical will write organization-wide DEI goals and policies for the CNVC board to determine how to integrate.
The DEI Vertical has an advice-giving role on the following:
DEI Vertical is responsible for:
The DEI Vertical has decision making domain on:
Note: DEI Vertical Trainings are different from the Continuing Education Trainings under the PRC, which are geared toward Certified Trainers.
Decision-making Domain: DEI Programming; Allocation of funds by CNVC budget
The DEI Vertical or the Board of Directors may propose to add more tasks under the DEI Vertical’s domain. Additional tasks can be added via Board approval, such as
Elections (consulting on a questionnaire to enable candidates to speak to their perspectives)
Please also refer to Section 9.0 Notes on Launching below.
This is the website for the Center for Nonviolent Communication (CNVC), a global organization that supports the learning and sharing of Nonviolent Communication (NVC), and helps people peacefully and effectively resolve conflicts in personal, organizational, and political settings.
CNVC is strongly committed to internet privacy. The type and amount of information we receive depends on how you use the site. This page describes how the CNVC gathers and uses your information and data for this web site.
CNVC is a not-for-profit organization registered under United States law. In this policy, whenever you see the words ‘we’, ‘us’ or ‘our’, it refers to this organization, which is a Data Controller.
Data Protection Notice
CNVC has adopted this high standard of personal data protection so that our website and online practices reflect our own values and standards. This page has the information to help visitors become informed users, and help us be a safe and secure place for people around the world to connect with us and with each other.
Some of the services offered on our website require the processing of your personal data. In such cases, links are available on those pages directing you to the specific information about the processing contained in the relevant data protection notices.
Your personal data and our website:
For a future where human relations and social systems value human needs
To build this kind of future, we need to have effective communications. By understanding more about how people use the information we provide, we can improve how we communicate information that we believe is relevant and meaningful to you.
To deliver important information about NVC in the world
We consider talking to you directly - via this website, its community platform or our newsletter - is more effective and efficient than reaching you anywhere else. This helps us steward the integrity of the NVC process and reach the right audiences with the right message.
To save money
We strive to use the money that has been entrusted to us effectively, so we consider how to communicate with our stakeholders in the most cost-effective ways.. Collecting information about you and what grabs your attention allows us to work out the most efficient way to do things so that more funds can be directed into allowing more people to learn NVC.
The information we may collect may include any of the following:
If you choose to provide it, we can collect the following types of personal information from you:
We do not collect any other information without the visitor’s knowledge and permission.
We use different methods to collect data from and about you including through:
We may collect information about you by:
Those who self-identify as local NVC supporters, local NVC groups or local NVC web sites, or who have a role with the CNVC’s organization (certified trainers, organizers, board members, IIT Resource Team, Educational Resource Team, and designated CNVC staff) can be seen on our site. Users who choose to be visible will also have the option to be contacted through the website forms, rather than make their email address public.
We ask for only the basic information necessary if you wish to be found in relevant searches, it is up to each user to designate what is private and public within your own account settings. You are also responsible for keeping your account information up to date, to remove it if your wishes change, and to delete your account completely.
There are two levels of access for a person’s contact information. The CNVC staff has access to all contacts in the Private section of your Information Profile. That’s the first level.
The second level is for the general public. CNVC does not make personal contact information available to the general public for an individual without the individual’s consent. If you want the public to have your contact information enter it in the Public section of your Profile Information. Contact information for people in certain positions (certified trainers, local NVC supporters, board members, and local NVC groups and web sites) is shown to the general public ONLY if the person has indicated that she or he is willing to be listed and has specified the information she or he wants shared with the public.
We use personal data for a number of different processing activities which includes:
CNVC does not keep your personal information for longer than necessary for the purposes for which we collected it;
However, we may keep your information for a longer period for historical, statistical or scientific purposes with the appropriate safeguards in place.
Data protection law requires us to have a legal justification to process your personal information. We use the following depending on the type of data and the type of processing:
Consent
We require your consent to send you our communications for example to send you emails to update you on our work and our campaigns and to request donations. We will only process your information in this way if you consent. If you fill in our forms or apply for a job with us and provide us with sensitive personal information (including details of your race, ethnicity, gender) we will only process that information with your consent.
Legitimate interest
We sometimes share your personal information with Certified Trainers of your region of residence or who speak your language, if you agreed to share it. This is done to fulfill our legitimate interest in promoting our organization as effectively as possible and enabling our message to reach people who may be interested in Nonviolent Communication.
To fulfill a contractual obligation
If you donate to us or express an interest in joining us we will process the personal data you provided to process that donation or action your membership request.
Legal obligation
We will process your personal information to fulfill any legal obligations placed upon us, such as the prevention of fraud or money-laundering. We will also process your personal information if lawfully required to do so by a legal authority or a court of law (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes.
Necessity
For example where you are applying for an employment or volunteering opportunity with us, processing certain information is necessary for employment purposes.
Security
We take appropriate measures to ensure that we keep your information secure, accurate and up to date. We also ensure that we have secure systems for processing payments through our payment services provider. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed by CNVC. The Center for Nonviolent Communication shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.
CNVC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Call us at: +1 (505) 244-4041
Post address: The Center for Nonviolent Communication
1401 Lavaca Street, Pmb 873
Austin, Texas 78701-1634 United States
Cookies are short text files stored on a user’s device (such as a computer, tablet or phone) by a website.
Cookies are used for the technical functioning of a website or for gathering statistics.
Cookies are also typically used to provide a more personalized experience for a user for example, when an online service remembers your user profile without you having to login.
When you visit our website, we may collect some data on your browsing experience such as your IP address, the website page you visited, when you visited and the website page you were redirected from.
This information is used to gather aggregated and anonymous statistics with a view to improving our services and to enhance your user experience.
When you visit this website, we will keep the browser history of your visit for a maximum of 13 months. This information will then be deleted.
If you wish to restrict or block cookies you can set your internet browser to do so – click on the following link for more information: www.aboutcookies.org.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we point out that if you do this, you may not be able to use the full functionality of this website.
We use social media to present our work through widely used and contemporary channels. Our use of social media is highlighted on this website.
For instance, you can watch videos, which we upload to our YouTube page, and you can follow links from our website to Google, Twitter, Facebook, Instagram and LinkedIn.
Cookies are not set by our display of social media buttons to connect to those services when our website pages are loaded on your computer (or other devices) or from components from those services embedded in our web pages.
Each social media channel has their own policy on the way they process your personal data when you access their sites. For example, if you choose to watch one of our videos on YouTube, you will be asked for explicit consent to accept YouTube cookies; if you look at our X/Twitter activity on X/Twitter, you will be asked for explicit consent to accept X/Twitter cookies; the same applies for Google, Facebook, Instagram and LinkedIn.
If you have any concerns or questions about their use of your personal data, you should read their privacy policies carefully before using them.
We may amend or update this policy at any time to take account of any changes to data protection law or other legislation. When further updates to the policy are made they will be posted on this page, so please check back here regularly.
If you wish to exercise any of your rights or have any questions about this policy you may contact us in the following ways:
By post:
The Center for Nonviolent Communication
1401 Lavaca Street, Pmb 873
Austin, Texas 78701-1634 United States
By email: [email protected]
By telephone: +1 (505) 244-4041
Complaints
If you wish to lodge a complaint about our handling of your personal data please get in touch with us on the details above with the details of your complaint; we aim to respond to all complaints within 30 days.
The Center for Nonviolent Communication reserves the right to modify the information contained on this site at anytime without notice. This site and all information and materials on it are provided to you “as is” without warranty of any kind.
The technical information contained herein is provided by The Center for Nonviolent Communication(CNVC) to CNVC members and non-members. While CNVC makes every effort to present accurate and reliable information on this internet site, CNVC does not endorse, approve, or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such information. Use of such information is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness. Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise does not constitute or imply endorsement, recommendation, or favoring by CNVC.
CNVC (including its employees, members and agents) assumes no responsibility for consequences resulting from the use of the information herein [or from use of the information obtained at linked internet addresses] or in any respect for the content of such information, including (but not limited to) errors or omissions, the accuracy or reasonableness of factual or scientific assumptions, studies or conclusions, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy, or personal rights of others. CNVC is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on such information. No guarantees or warranties, including (but not limited to) any express or implied warranties of merchant ability or fitness for a particular use or purpose, are made by CNVC with respect to such information.
Materials which are available in their entirety on this internet site are copyrighted by The Center for Nonviolent Communication (CNVC) unless otherwise indicated. Please contact the respective publishers for copyright information about any of the various items offered for sale or copyrighted by anyone else on this internet site.
Your contribution to making people aware of Nonviolent Communication work is appreciated and can be a gift. All of the material on our website is available for public use. It can be downloaded reprinted and distributed freely. We request that you include at the bottom:
The Center for Nonviolent Communication
1401 Lavaca St. #873
Austin, TX 78701-1634
Tel: +1 (505) 244-4041
on any material copied, and give CNVC credit when using any quotes and ideas.
We also request that you include our request for contributions that follows:
"We share our material freely and we appreciate donations. A contribution that reflects your appreciation of what we offer and the value you receive will be used to further the development and distribution of Nonviolent Communication. We hope that you will find enough value to want to support the work we are doing and those of us doing it. There is however no obligation regardless of how many copies you print or distribute unless you are using the information for profit. If you would like to use this information for profit, please contact us regarding licensing the material."
This site contains hypertext links to other sites. The Center for Nonviolent Communication is not responsible for the privacy practices or the content of such websites. Such external internet addresses contain information created, published, maintained, or otherwise posted by institutions or organizations independent of CNVC.
CNVC does not endorse, approve, certify, or control these external internet addresses and does not guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of information located at such addresses. Use of any information obtained from such addresses is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness. Reference therein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favoring by CNVC.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed by CNVC. The Center for Nonviolent Communication shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.
Consignes de partage de la Communication NonViolente pour les personnes non certifié⋅e⋅s
Lorsque les gens ressentent l’impact de Communication NonViolente (CNV) dans leur vie, ils souhaitent souvent partager ce qu’ils ont appris avec les autres. Nous rêvons que grâce à nos efforts communs, les personnes et les structures organisationnelles du monde entier approfondiront leur capacité à établir des relations pacifiques et à servir la vie plus pleinement.
Nous vous invitons à participer à la diffusion du rêve de la vision de la CNV et nous voulons vous inspirer à rayonner de manière authentique et créative à partir de votre cœur. Les questions suivantes sont souvent posées par des personnes qui souhaitent partager leur compréhension de la CNV avec des individus, des groupes et des organisations.
Notre intention est d’encourager les gens à transmettre leur précieux apprentissage d’une manière qui leur tient à cœur. Nous promouvons l’enseignement de la CNV à travers notre programme de certification de formateur⋅rice⋅s car nous souhaitons protéger l’intégrité de la CNV en tant qu’ensemble d’enseignement. Nous faisons cela en favorisant une communauté de formateur⋅rice⋅s certifié⋅e⋅s ayant une expérience partagée du processus de certification du CNVC.
Grâce au processus de certification, nous développons une relation avec les formateur⋅rice⋅s certifié⋅e⋅s et leur faisons confiance pour communiquer le but et l'intention de la Communication NonViolente de manière précise, approfondie, cohérente et fiable. Il est demandé aux formateur⋅rice⋅s certifié⋅e⋅s de rester en lien avec le CNVC et les autres personnes certifié⋅e⋅s , de s'engager chaque année à soutenir le travail et la mission du CNVC, ainsi que les accords qui peuvent être trouvés dans l’entente des formateur⋅rice⋅s.
Oui! Nous apprécions que vous partagiez vos expériences et que vous précisiez que votre expérience est basée sur votre propre compréhension de la Communication NonViolente . Lorsque vous partagez vos expériences en utilisant l'une des marques déposées ci-dessous, nous vous demandons de reconnaître et de mentionner les organisations CNV locales ou régionales et les formateur⋅rice⋅s certifié⋅e⋅s du CNVC , ainsi que de fournir les coordonnées du CNVC, www.cnvc.org.
Si vous partagez vos expériences CNV à travers des prestations telles que des ateliers ou groupes de pratique, nous vous demandons de vous abstenir d'utiliser les termes suivants dans les publicités, titres ou sous-titres de vos événements, des supports physiques ou des contenus promotionnels de votre travail tels que vos cartes de visite, brochures, adresses e-mail ou noms de domaine. Cependant, n'hésitez pas à utiliser ces termes lorsque vous partagez la CNV et dans le corps de vos documents ou éléments publicitaires faisant la promotion de votre travail.
Nous avons eu des demandes visant à créer une liste de noms et/ou titres alternatifs à l'usage de ceux et celles qui ne sont pas des formateur⋅rice⋅s certifié⋅e⋅s. Nous aimerions vous soutenir dans votre créativité, votre choix et votre liberté pour trouver des titres qui décrivent votre intention et vos objectifs personnels ; nous estimons que la création d’une liste spécifique d’alternatives pourrait être plus restrictive que favorable. Au lieu de cela, nous vous encourageons à être aussi créatifs que possible, et nous vous rappelons qu’il existe de nombreuses autres façons d’exprimer la beauté que la CNV peut apporter à nos vies.
PEUT-ON DIRE QUE NOUS SOMMES DES « FORMATEUR⋅RICE⋅S CNV » ?
Les formateur⋅rice⋅s certifié⋅e⋅s du CNVC sont identifié⋅e⋅s comme étant reconnu⋅e⋅s par le CNVC grâce à l'utilisation du terme « Formateur⋅rice certifié⋅e du CNVC » qui indique leur lien avec le CNVC. Afin d'éviter toute confusion concernant la reconnaissance accordée par le CNVC, nous vous demandons d'utiliser des termes qui n'impliquent pas la notion de certification ou de reconnaissance par le CNVC ou l'un des éléments de marque répertoriés ci-dessus sur tout support ou matériel tel que des cartes de visite, des brochures, adresses e-mail et noms de domaine ou de site web. Nous vous demandons d'informer ceux et celles avec qui vous partagez votre compréhension de la CNV que vous n'êtes pas certifié⋅e par le CNVC en tant que formateur⋅rice ; cependant, n'hésitez pas à fournir des informations sur votre propre travail, votre formation en CNV et vos expériences de vie.
Nous serions ravis de recevoir un don de votre part comme l’expression de l’esprit de réciprocité dans le donner/recevoir dans lequel nous espérons que vous partagez votre expérience de la CNV. Ces fonds soutiennent le CNVC dans sa mission de rendre la CNV accessible dans le monde entier.
PUIS-JE PARTAGER DU MATÉRIEL PRODUIT PAR LE CNVC OU LES FORMATEUR⋅RICE⋅S LORSQUE JE FAIS DES PRÉSENTATIONS ?
Veuillez engager un dialogue avec le CNVC avant d’utiliser tous documents provenant de ses archives. La plupart des supports sont produits pour des types spécifiques de formation, et nous constatons que la clarté et l'intégrité de ces supports sont mieux perçues lorsqu'ils sont proposés dans le contexte pour lequel ils ont été développés. Pour utiliser du matériel créé par un individu, veuillez d’abord vérifier auprès de cette personne. Si vous utilisez ou produisez votre propre matériel, veuillez vous référer à la « Communication NonViolente » lorsque vous partagez vos expériences, en indiquant que le matériel et le contenu sont « basés sur le travail du Dr Marshall Rosenberg et du Centre pour la Communication NonViolente ».
Si vous avez d’autres questions, nous ferons de notre mieux pour y répondre. Si certains de vos besoins n’étaient pas satisfaits en acceptant ces lignes directrices, veuillez contacter le bureau du CNVC pour un dialogue plus approfondi avant que vous ou votre groupe ne procédiez en dehors de ces lignes directrices. Nous sommes impatients de travailler avec vous dans notre quête pour créer un monde plus pacifique.
L'équipe des services éducatifs du CNVC pour la Communication NonViolente
30-nov-2016
Si vous souhaitez obtenir la certification, veuillez visiter la page sur la “Certification” pour plus d'informations.
GUIDELINES FOR SHARING NONVIOLENT COMMUNICATION
When people experience the impact of Nonviolent Communication (NVC) in their lives, often they want to share what they have learned with others. It is our dream that through our efforts together, people and organizational structures throughout the world will deepen in their capacity to relate peacefully and serve life more fully.
We welcome you to spread the vision of NVC, and we want to inspire you to share authentically and creatively from your heart. The following questions are often asked by individuals who want to share their understanding of NVC with individuals, groups, and organizations.
Our intention is to encourage people to pass on their valuable learning in ways that are meaningful to them. We promote the teaching of NVC through our trainer Certification Process because we want to protect the integrity of NVC as a body of teaching. We do this by creating a global community of Certified Trainers who have all had the common experience of our organization's certification process.
Through this process, we develop a relationship with and trust our Certified Trainers to communicate the purpose and intent of Nonviolent Communication in an accurate, thorough, consistent, and reliable way. Certified Trainers are asked to:
Yes! We appreciate you sharing your experiences and clarifying that your experience is based on your own understanding of Nonviolent Communication. When you share your experience using any of the trademarked terms listed below, we request that you acknowledge the Center for Nonviolent Communication including sharing the website cnvc.org, as well as other NVC organizations in your local area or region.
If you are sharing your NVC experience through a presentation such as a workshop or practice group, we request that you refrain from using the following terms in the headings, titles, or subtitles of your workshops, materials or media promoting your work such as business cards, brochures, email addresses or Internet domain names. However, feel free to use these terms as you share NVC, and in the body of your materials or media promoting your work.
We have heard requests to create a list of alternative names and/or titles for use by those who are not CNVC Certified Trainers. We would like to support you in your creativity, choice, and freedom to find titles that describe your intent and your own personal focus; we feel that creating a specific list of alternatives might be more limiting than supportive. Instead, we encourage you to be as creative as possible, and we are reminded that there are so many other ways to express the beauty that NVC can bring to our lives.
The trademarked terms include:
Certified Trainers are identified as being sponsored by CNVC through use of the term "Certified Trainer with the Center for Nonviolent Communication," which signifies their role in the organization. In order to avoid any confusion regarding sponsorship, we request that you use terms that are free of the implication of certification or sponsorship by CNVC or any of the first set of trademarked terms listed above on any media or materials such as business cards, brochures, email addresses, organizations, and websites. We request that you inform those that you share your NVC experiences with that you are not a Certified Trainer with CNVC; however, feel free to provide information about your own work, NVC training, and life experiences.
We would enjoy receiving a donation from you as an expression of the giving and receiving spirit in which we hope you are sharing your NVC experience. These funds support CNVC in its mission to make NVC available throughout the world.
Please engage in a dialogue with the creator of the materials before sharing them. Most materials are produced for specific types of training, and the clarity and integrity of these materials are best received when offered within the context for which they were developed. To use materials created by an individual, please check with that person first. If you use or produce your own materials, please refer to "Nonviolent Communication" as you share your experiences, indicating the materials and content are "based on the work of Dr. Marshall Rosenberg and the Center for Nonviolent Communication."
If you still have questions, we will do our best to answer them. If you have needs that would not be met by agreeing to these guidelines, please contact the Certification Department for further dialogue before you proceed outside of these guidelines. We look forward to working with you in our quest to create a more peaceful world.
~ Created by the Educational Services Team on 30-Nov-2016
If you are interested in pursuing certification, please visit the Certification page for more information.
We realize that life situations make it difficult for some people to raise enough funds to participate in one of our immersive trainings. If this is the case for you, we strongly encourage you to apply for financial assistance and we will do our best to support you to participate in this program.
Since money can be a loaded topic in our world, asking for financial support is challenging and uncomfortable for many people. If you are inspired to attend, we invite you to join us in a mutual process to explore possibilities.
After applying the available discounts, if you are not able to afford the tuition, you can request financial assistance to further reduce your tuition fee. (Note: We do not offer assistance for Room and Board, which is a direct expense for your lodging and food). We have limited amount of finances available and we prioritize people who meet one or more of the following criteria:
Instructions for how to request financial assistance will be provided after you submit the pre-registration form.
Note: these discounts only apply to tuition payments (not to room & board or other expenses).
Note: only one of these discounts may apply; you may combine it with the Early Bird price.
10% if you participated in (and paid tuition for) a previous Foundation Training (FT) or International Intensive Training (IIT) with the Center for Nonviolent Communication
10% if you have been, or will have been, a Supporting Member of CNVC for 6 months or more before the first day of the program
15% if you are a Certification Candidate registered with CNVC. The discount applies only to people who are officially registered candidates
If you are not sure if you are officially registered as a Certification Candidate, email us at [email protected]. If you're not registered yet, ask your Assessor if it might be possible for you to become registered before the program.
If you are not registered as a candidate at the time of payment, you can pay the full price without this discount, and if you become a registered certification candidate by the start date of the program, we will refund you the difference (the 15% discount amount).
25% if you are an active Trainer certified with CNVC
The discount applies only to active Certified Trainers. "Active" means that in the last year, you have completed the renewal steps including filling out the Annual Trainer Survey, making an Annual Trainer Contribution, and signing the Trainer Agreement if applicable (if it has been updated).
Note, that there is also a limited number of tuition-free spaces available for Certified Trainers, granted by a committee. For more information, visit this page.
You wanted to attend this event, paid for it, and then something changed in your situation. That is when this Cancellation and Refund Policy becomes important!
We value flexibility and understand that “life happens” and sometimes people need to change their plans. At the same time, we want to acknowledge the financial commitments and other plans made by CNVC, the Organizer, and the venue.
Please note: For payments that are made directly to the Local Organizer, the payment transfer options outlined below (storing tuition payments with us as credit for a future program) are not available, due to legal and accounting restrictions.
We have established the below policy to take into account all of these needs.
A. If we cancel:
You receive a 100% refund of all tuition and/or room and board payments.
B. If you cancel:
30 days or more before the start date, you have two options:
Between 30 days and 4 days before the start date you have two options:
From 3 days before the start date you have two options:
From the start date:
You will notice that the closer to the start date, the lower your refund. This is to acknowledge the financial commitments that CNVC makes in the planning process (e.g., we are often required to pay the venue whether or not you show up). We also put considerable human resources into the organization of our immersive programs and some of these costs are not recoverable.
Since last minute cancellations are mostly because of an injury or a health issue, we recommend that participants take their own insurance to cover these cases.
Refunds will be issued within 10 business days after you cancel and confirm which option you choose.
Refunds for room and board depend on the unique contractual factors with the venue. Please check the Cancellation Policy for your event or contact the Local Organizer for details.
If you choose to transfer some or all of your tuition payment to a future CNVC training, the following conditions apply:
We are happy that you will participate in Nonviolent Communication training – the Foundation Training (FT) or the International Intensive Training (IIT) sponsored by the Center for Nonviolent Communication (CNVC).
In order to create an environment that is supportive and that offers predictability -- and supports you in making choices for your wellbeing -- we ask you to make a series of agreements.
1. If I complete this training, I will receive a Certificate of Completion, which is different from being authorized or certified as an official trainer of the CNVC. If I share NVC, unless I am already a Certified CNVC trainer, I agree to present myself as a student, supporter, or candidate for certification (if I am a registered candidate for certification) rather than as a CNVC Certified Trainer. Also, I agree to follow the “Guidelines for Sharing NVC for Individuals who are not Certified Trainers.”
2. All materials that I will receive are the property of the Trainers who created them. I agree to use these materials only for my personal use -- and refrain from copying or sharing with others -- unless I receive explicit consent from the creators.
3. I understand that while this training might be healing and therapeutic in nature, it is not a substitute for mental health therapy or psychiatric care.
4. I am responsible for my own behavior the entire time I participate in this event. I understand that some activities could be mentally and emotionally challenging. My level of participation in the activities is entirely my choice, and I can modify or end my participation at any time.
5. I agree to follow any relevant public health regulations that may be imposed by the country or municipality where this program will take place. I will follow these regulations and not avoid any of them. At the same time, I understand that CNVC will not impose any additional regulations above and beyond what is required by the country or municipality. (Not applicable for online programs.)
6. If I contract an illness from a virus or other pathogen during this training, I am responsible for the costs of medical care and any other related costs such as changing travel arrangements. I will exercise consideration for others when it comes to contagious illnesses and reach out to the organizer to decide on any actions. (Not applicable for Online Programs)
7. Since the program is a closed event and only registered participants are allowed to participate in the sessions, I agree not to bring or invite to the sessions anyone who is not registered. If there are areas or spaces designated for participants of this event, like conference areas or dining areas, I agree not to bring or invite anyone who is not a registered participant to these spaces.
8. I agree to the Photo & Video Agreement which ensures me choice and gives the right to CNVC to gather photos and videos, celebrate, and for YOU to have memories.
At each of our 9-day International Intensive Trainings (IITs), we reserve 3 or more spaces for Certified Trainers to attend as participants to continue their own learning and bring support. This is one way that we appreciate and acknowledge our Certified Trainers for their contributions, and to give them an opportunity for their own enrichment and development, as well as an opportunity to contribute their skills to support the training team.
Supporting Trainers are Certified Trainers who participate in an IIT who are not members of the official training team. They receive free tuition and pay for their own travel and accommodation.
For each program we invite three Certified Trainers to join tuition-free as Supporting Trainers. If the program reaches the threshold of 58 paying Participants, a fourth Supporting Trainer can be invited. When 83 or more Participants have registered a fifth Supporting Trainer can be offered a tuition free space.
Also, sometimes we get creative when there are even more Certified Trainers who want to participate as Supporting Trainers (when space is available). For example, if there are 3 spaces and 6 trainers who want to participate, each of them pays an average of 50% of the tuition fee... and often, they decide among themselves how to distribute the payments! Obviously, with more than 900 Certified Trainers, only a relatively small % can participate as an Supporting Trainer each year.
Note: Depending on the size of the venue (esp. bedrooms and community meeting room size) and how full the IIT gets, we may welcome more Supporting Trainers than defined above. The Financial Assistance committee will make this decision a couple of months before the IIT starts.
Certified Trainers are eligible to be considered for one of the Supporting Trainer spaces if all the following things are true -- the trainer has:
If you have been a Supporting Trainer at a CNVC training in the last 12 months, you may request to be one again. We will however prioritize people who have not been an Supporting Trainer in the past 12 months. Therefore the decision to have you join again will be made 3 months before the start date. Also, we might prioritize choosing Certified Trainers who have not previously received a free tuition space before choosing ones who have.
Fill out the Pre-registration form at the bottom of the Landing Page of the program of your choice, and make sure to indicate in the last field ( "Do you have any questions, comments, or requests?" ) that you are interested in the Supporting Trainer role and whether you meet the four criteria above. Thank you!
The decision about which Certified Trainers we invite to participate tuition-free is made by a 3-person committee consisting of the Organizer, one representative of CNVC, and one trainer...the same group that makes decisions about how we allocate our financial assistance.
If you are not selected as an Supporting Trainer, you may want to join as a paying participant and pay tuition with a 25% tuition discount.
If you find joy in donating to CNVC’s Financial Assistance Fund that would be greatly appreciated -- especially if your financial situation makes that easy to do -- but it is not required or expected.
The suggestions below are for inspiration only -- the final agreements are made between the trainer team and the Supporting Trainers. There are several levels of involvement possible depending on the needs and goals of the Supporting Trainers, and how that fits with the needs of the training team.
Supporting Trainers might want to be participants like other participants in order to learn, be inspired, and restore their energy. Please make sure that you have expressed the level of engagement that you wish for during the program, and that you can confirm this with the trainer team before the start of the program. Or, the Supporting Trainer might want to be actively involved in some way - see the list below. In this case the Supporting Trainer might see themselves more as a support trainer or an assisting trainer depending on the agreement with the team. In all cases, you are registered as a participant free of tuition, and still pay your own travel and accommodation.
Here is a list of ways that Supporting Trainers might help to hold the container for the group, create a safe and joyful space, and offer support to participants. This could include the following:
While we are grateful for your presence and support, the trainers’ plates are likely to be full and focused on caring for the group and their sessions… so in most cases, they will not have a lot of availability to hang out with Supporting Trainers as much as they might enjoy. The training team might provide a liaison to connect the two teams (Supporting Trainers and the official training team), and there may be a couple of meetings together, and yet in most cases, it will probably not go much beyond that other than impromptu interactions in the natural course of the training.
We also suggest that a few weeks before the program, when it's clear who the Supporting Trainers will be, that you connect amongst each other to make plans and requests of each other for empathy, a check in about what interests you, and how you might support each other. We are hopeful that this brings more clarity and predictability to what the experience might be for Supporting Trainers, and helps you make choices to fulfill the goals that you have in joining the program in this role.
In relation to any contagious virus or disease situation that may arise, we will follow any local and/or government regulations related to masking, testing, quarantining, vaccination, or other requirements that exist at the time and in the place the immersive program is happening. We will not avoid any of these requirements, and we will not impose any additional ones.
CNVC developed this approach for the following reasons:
We conduct immersive programs all over the world, and many countries may have regulations that change over time. It is not practical for CNVC to stay up-to-date on the latest developments in each area.
We want to offer consistency from one program to the next, at least in terms of how CNVC approaches it (obviously, we do not control which regulations countries or municipalities adopt). We want to conserve our energy, and also provide predictability and ease to people everywhere who might be considering more than one program.
We are not trained in health, immunology, medicine, prevention, or treatment of infectious disease, so we choose to rely on local and national health agencies to know what is important to do, necessary to do, and relevant to do. We choose to trust the local health authorities to know when it is important to test, distance, gather in groups, quarantine, and so on, and if it is, they will create regulations like they have done in the past.
Even if CNVC created its own policy, it could easily be overridden by a local or national government in between the time we make a policy and when the program occurs. This is why we follow the local health authority's policies that are current with the time, and do no more and no less.
The Center for Nonviolent Communication would like to use the photos and videos from this event to inform others about what this event is like and to spread Nonviolent Communication (NVC) around the world. In addition, we want to provide memories of the people you met and the experiences that you had. Are you willing to help us with this?
Here is the process that we will follow for in-person training:
At the end of this process, three weeks after the end of the program, taking into account that all the participants have had the opportunity to request deletion (or blurring their image), any remaining photographs and videos will be covered by this Photo and Video Release Form.
Here is the process that we will follow for online training:
All online training sessions are recorded. If you do not want to be part of the recording, you can switch off your video. Breakout rooms will not be recorded.
By signing this agreement, you agree and consent as follows:
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