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Policies and Guidelines Library

At your service.

Here you will find guidelines and policies across all CNVC services.

Attend an IIT tuition-free

CNVC BENEFIT FOR CERTIFIED TRAINERS

Did you know that at each of our 9-day International Intensive Trainings (IITs), we reserve an average of 3 spaces for Certified Trainers to join as participants to continue their own learning? This is one way that we appreciate and acknowledge our Certified Trainers for their contributions, and to give you an opportunity for enrichment and development (and in some cases, also an opportunity to contribute some of your skills to support the training team). 

There are two criteria to qualify to participate in an IIT tuition-free:

  • You're an active or current Certified Trainer (up-to-date on your annual renewal actions).
  • You have previously attended an IIT and paid tuition.

We really like having a few additional CTs present at our IITs because your experience and presence contributes a lot, even if informally, and provides companionship and support to the official training teams and organizers.

Obviously, with around 700 Certified Trainers, only a relatively small % of you can participate in an IIT in this way each year, but if you would find this enriching, please contact the organizer of the IIT that you are interested in and we will consider you. The decision about which Certified Trainers we invite to participate tuition-free are made by a 3-person committee consisting of the Organizer of the IIT, Jeff Brown, and one trainer...the same group that makes decisions about how we allocate our financial assistance.

When IITs are larger (for example 75 people), often we open it up to a 4th person. Also, depending on space availability, sometimes we get creative when there are more Certified Trainers who want to participate. For example, if there are 3 spaces and 6 trainers who want to participate, each of them pays an average of 50% of the tuition fee... and often, they decide among themselves how to distribute the payments!

Please email me, Jeff Brown, if you have any questions or suggestions. Thanks!

Agreements

We are happy that you will participate in a 9-day Nonviolent Communication training – the International Intensive Training (IIT) sponsored by the Center for Nonviolent Communication (CNVC).

In order to create an environment that is supportive and that offers predictability -- and supports you in making choices for your wellbeing -- we ask you to make a series of agreements.

1. If I complete this training, I will receive a Certificate of Completion, which is different from being authorized or certified as an official trainer of the CNVC. If I share NVC, unless I am already a Certified CNVC trainer, I agree to present myself as a student, supporter, or candidate for certification (if I am a registered candidate for certification) rather than as a CNVC Certified Trainer. Also, I agree to follow the “Guidelines for Sharing NVC for Individuals who are not Certified Trainers.

2. All materials that I will receive are the property of the Trainers who created them. I agree to use these materials only for my personal use -- and refrain from copying or sharing with others -- unless I receive explicit consent from the creators.

3. I understand that while this training might be healing and therapeutic in nature, it is not a substitute for mental health therapy or psychiatric care.

4. I am responsible for my own behavior the entire time I participate in this event. I understand that some activities could be mentally and emotionally challenging. My level of participation in the activities is entirely my choice, and I can modify or end my participation at any time.

5. I agree to follow the COVID regulations as established by the country or municipality where this IIT will take place. I will follow these regulations and not avoid any of them, and at the same time, I will not expect any additional regulations above and beyond what is required by the country or municipality.

6. If I contract an illness from a virus or other pathogen during this training, I am responsible for the costs of medical care and any other related costs such as changing travel arrangements. I will exercise consideration for others when it comes to contagious illnesses and reach out to the organizer to decide on any actions.

7. Since the program is a closed event and only registered participants are allowed to participate in the sessions, I agree not to bring or invite to the sessions anyone who is not registered. If there are areas or spaces designated for participants of this event, like conference areas or dining areas, I agree not to bring or invite anyone who is not a registered participant to these spaces.

8. I will refrain from making my own audio or video recordings unless the leaders of the training establish a policy and set of conditions for recordings that is announced during the Training.

9. I will refrain from taking photographs of other people who are part of this training unless I ask for and receive explicit permission from each person before I take the photos.

 

Discount Policy

Note: these discounts only apply to tuition payments (not to room & board or other expenses)

10% if you participated in (and paid tuition for) a previous Intensive Training with the Center for Nonviolent Communication 

10% if you have been, or will have been, a Supporting Member of CNVC for 6 months or more before the first day of the IIT

15% if you are a Certification Candidate registered with CNVC. The discount applies only to people who are officially registered candidates.

If you are not sure if you are officially registered as a Certification Candidate, email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. If you're not registered yet, ask your Assessor if it might be possible for you to become registered before the IIT.

If you are not registered as a candidate at the time of payment, you can pay the full price without this discount, and if you become a registered certification candidate by the start date of the IIT, we will refund you the difference (the 15% discount amount).

25% if you are an active Trainer certified with CNVC

The discount applies only to active Certified Trainers. "Active" means that in the last year, you have completed the renewal steps including filling out the Annual Trainer Survey, making an Annual Trainer Contribution, and signing the Trainer Agreement if applicable (if it has been updated).

Note, that there is also a limited number of tuition-free spaces available for Certified Trainers, granted by a committee. For more information, email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Cancellation Policy

You wanted to attend this event, paid for it, and then something changed in your situation. That is when this Cancellation and Refund Policy becomes important!
We value flexibility and understand that “life happens” and sometimes people need to change their plans. At the same time, we want to acknowledge the financial commitments and other plans made by CNVC, the Organizer, and the venue.

We have established the below policy to take into account all of these needs:


A. If we cancel:

You receive a 100% refund of all tuition and/or room and board payments (alternatively, if you wish, you can apply your money to another CNVC intensive training within 2 years).

B. If you cancel:

Tuition

30 days or more before the start date, you have two options:

  1. Transfer 100% of your payment to a future CNVC intensive training within 2 years (starting the date you canceled); or
  2. Receive a refund on tuition fee minus a nonrefundable 10% cancellation fee

Between 30 days and 4 days before the IIT start date you have two options:

  1. Transfer 75% of your tuition payment to a future CNVC training within 2 years (starting the date you canceled) - we retain 25%; or
  2. Receive a 50% refund of your tuition (we retain 50%).

From 3 days before the IIT start date, no refunds and transfers are available.

You will notice that the closer to the start date, the lower your refund. This is to acknowledge the financial commitments that CNVC makes in the planning process. E.g. We are often required to pay for a venue, whether or not you show up. We also put considerable human resources into the organization of an IIT and some of these costs are not recoverable.

Refunds will be issued within 10 business days after you cancel.

Room and Board

Refund of the hotel costs for food and lodging is dependent upon the unique contractual factors with the venue. Please contact the Local Organizer for details.

Financial Assistance

We realize that life situations make it difficult for some people to raise enough funds to participate in one of our intensive trainings. If this is the case for you, we strongly encourage you to to ask for financial assistance, and we will do our best to support you to participate in this IIT.

Since money can be a loaded topic in our world, for many people asking for financial support is challenging and uncomfortable. If you are inspired to attend an IIT, we invite you to join us in a mutual process to explore possibilities.

HOW IT WORKS:

After applying the available discounts, if you are not able to afford the tuition, you can request financial assistance to further reduce your tuition fee.  (Note: We do not offer assistance for Room and Board, which is a direct expense for the venue). We have a limited amount of financial assistance available and we prioritize people who meet one or more of the following criteria:

  1. Actively collaborating with others in the NVC network.
  2. Can use what they learn in this training to make an impact such as in education, government, environmental sustainability, equity and inclusion, or with an NGO or community-based organization.
  3. From a region that has fewer in-person NVC trainings.
  4. Part of an economic system that offers less access to financial resources.
  5. Come from a disadvantaged group (race, ethnicity, origin, religion, gender identity, class).
  6. Willing to search for other sources of financial support such as their workplace, family, or organizations they are involved in (in order to be in partnership with us about finding the resources to host this training while including as many people as possible).

Instructions for how to request financial assistance will be provided after you submit the IIT pre-registration form.

Donate to the Financial Assistance Fund

Guidelines for Sharing NVC for People who are not Certified Trainers

When you experience the contributions that Nonviolent Communication(NVC) has made to your life, it is often the next step to want to share what you have learned with others. Indeed it is our dream that through our efforts together, all people and organizational structures will deepen in their capacity to relate peacefully and serve life more fully.  We welcome everyone’s participation in spreading the dream about the vision of NVC and we want to inspire you to share authentically and creatively from your heart. The following questions are often asked by individuals who want to share their understanding of NVC with individuals, groups, and organizations.

If you want to encourage anyone to share NVC, why do you create CNVC Certified Trainers?
Our intention is to encourage people to pass on their valuable learning in ways that are meaningful to them.  We promote the teaching of NVC through our trainer certification program because we value being able to protect the integrity of NVC as a body of teaching. We aim to do this by fostering a community of CNVC Certified Trainers who have the shared experience of the CNVC certification process. Through the certification process, we develop a relationship with and trust CNVC Certified Trainers to communicate the purposes and the intent of Nonviolent Communication in an accurate, thorough, consistent and reliable way. CNVC Certified Trainers are asked to stay in community with CNVC and other CNVC Certified Trainers, and to make a yearly commitment to support the work and mission of CNVC, along with other agreements that can be found in the CNVC Trainer Agreement.

So anyone can share their own experiences regarding NVC?
Yes! We appreciate you sharing from your experiences and clarifying that your experience is based on your own understanding of Nonviolent Communication. When you share your experiences using any of the trademarked terms listed below, we request that you acknowledge and mention local or regional NVC organizations and CNVC Certified Trainers, as well as provide CNVC contact information, www.cnvc.org.

Why am I starting to see CNVC and similar terms in italics?
With the recent revision of the CNVC Trainers Agreement and clarification of our trademark agreements, we have become aware that we would like to set our trademarked terms apart from surrounding text for identification, clarity and branding purposes. An easy and effective way to do this is through the use of italics. We request that you consider adopting this strategy in your promotion materials, website, etc, when mentioning the trademarked terms (listed below). Other options for setting apart the trademarked terms are: bold type, capital letters, underscoring, or quotation marks.

Can we advertise or set up formal meetings regarding Nonviolent Communication?
If you are sharing your NVC experiences through a presentation such as a workshop or practice group, we request that you refrain from using the following terms in the headings, titles, or subtitles of your workshops, materials or media promoting your work such as business cards, brochures, email addresses or Internet domain names. However, feel free to use these terms as you share NVC, and in the body of your materials or media promoting your work.

We have heard requests to create a list of alternative names and/or titles for use by those who are not CNVC Certified Trainers. We would like to support you in your creativity, choice, and freedom to find titles that describe your intent and your own personal focus; we feel that creating a specific list of alternatives might be more limiting than supportive. Instead, we encourage you to be as creative as possible, and we are reminded that there are so many other ways to express the beauty that NVC can bring to our lives.

The trademarked terms include:

  • NONVIOLENT COMMUNICATION: A LANGUAGE OF LIFE
  • THE CENTER FOR NONVIOLENT COMMUNICATION
  • CNVC

Can we say that we are “NVC trainers”?
CNVC Certified Trainers are identified as being sponsored by CNVC through use of the term “CNVC Certified Trainer”which signifies their connection with CNVC.  In order to avoid any confusion regarding sponsorship, we request that you use terms that are free of the implication of certification or sponsorship by CNVC or any of the first set of trademarked terms listed above on any media or materials such as business cards, brochures, email addresses and website names. We request that you inform those that you share your NVC experiences with that you are not certified by CNVC as a trainer; however, feel free to provide information about your own work, NVC training, and life experiences.

Is that all? Do you want any financial return from my workshops?
We would enjoy receiving a donation from you as an expression of the giving and receiving spirit in which we hope you are sharing your NVC experience. These funds support CNVC in its mission to make NVC available throughout the world.

May I share materials produced by CNVC or CNVC trainers when I do presentations?
Please engage in a dialogue with CNVC before using these materials. Most materials are produced for specific types of training, and we find that the clarity and integrity of these materials are best received when offered within the context for which they were developed. To use materials created by an individual, please check with that person first. If you use or produce your own materials, please refer to “Nonviolent Communication” as you share your experiences, indicating the materials and content are “based on the work of Marshall B. Rosenberg and the Center for Nonviolent Communication

If you still have questions, we will do our best to answer them.  If you have needs that would not be met by agreeing to these guidelines, please contact the CNVC office for further dialogue before you or your group proceeds outside these guidelines. We look forward to working with you in our quest to create a more peaceful world.

CNVC Educational Services Team
The Center for Nonviolent Communication 
November 30, 2016

If you are interested in pursuing certification, please visit the Certification page, and download the Certification Preparation Packet (CPP), which will provide you with further information.

Legal Information

The Center for Nonviolent Communication reserves the right to modify the information contained on this site at anytime without notice. This site and all information and materials on it are provided to you “as is” without warranty of any kind.


CNVC Legal Notice & Disclaimers

The technical information contained herein is provided by The Center for Nonviolent Communicationsm(CNVC) to CNVC members and non-members. While CNVC makes every effort to present accurate and reliable information on this internet site, CNVC does not endorse, approve, or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such information. Use of such information is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness. Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise does not constitute or imply endorsement, recommendation, or favoring by CNVC.

CNVC (including its employees, members and agents) assumes no responsibility for consequences resulting from the use of the information herein [or from use of the information obtained at linked internet addresses] or in any respect for the content of such information, including (but not limited to) errors or omissions, the accuracy or reasonableness of factual or scientific assumptions, studies or conclusions, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy, or personal rights of others. CNVC is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on such information. No guarantees or warranties, including (but not limited to) any express or implied warranties of merchant ability or fitness for a particular use or purpose, are made by CNVC with respect to such information.



Open Source & Copyrights

Materials which are available in their entirety on this internet site are copyrighted by The Center for Nonviolent Communicationsm (CNVC) unless otherwise indicated. Please contact the respective publishers for copyright information about any of the various items offered for sale or copyrighted by anyone else on this internet site.

Your contribution to making people aware of Nonviolent Communicationsm work is appreciated and can be a gift. All of the material on our website is available for public use. It can be downloaded reprinted and distributed freely. We request that you include at the bottom:

The Center for Nonviolent CommunicationSM
1401 Lavaca St. #873
Austin, TX 78701-1634
Tel: +1 (505) 244-4041

on any material copied, and give CNVC credit when using any quotes and ideas.

We also request that you include our request for contributions that follows:

"We share our material freely and we appreciate donations. A contribution that reflects your appreciation of what we offer and the value you receive will be used to further the development and distribution of Nonviolent Communicationsm. We hope that you will find enough value to want to support the work we are doing and those of us doing it. There is however no obligation regardless of how many copies you print or distribute unless you are using the information for profit. If you would like to use this information for profit, please contact us regarding licensing the material."


Links to Other Internet Sites

This site contains hypertext links to other sites. The Center for Nonviolent Communication is not responsible for the privacy practices or the content of such websites. Such external internet addresses contain information created, published, maintained, or otherwise posted by institutions or organizations independent of CNVC.

CNVC does not endorse, approve, certify, or control these external internet addresses and does not guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of information located at such addresses. Use of any information obtained from such addresses is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy, and timeliness. Reference therein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favoring by CNVC.


Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed by CNVC. The Center for Nonviolent Communication shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.

General Privacy Policy

CNVC Privacy and Cookie Policy

1. Who we are

This is the website for the Center for Nonviolent Communication (CNVC), a global organization that supports the learning and sharing of Nonviolent Communication (NVC), and helps people peacefully and effectively resolve conflicts in personal, organizational, and political settings.

CNVC is strongly committed to internet privacy. The type and amount of information we receive depends on how you use the site. This page describes how the CNVC gathers and uses your information and data for this web site.

CNVC is a not-for-profit organization registered under United States law. In this policy, whenever you see the words ‘we’, ‘us’ or ‘our’, it refers to this organization, which is a Data Controller.

Data Protection Notice

As of May 25, 2018, CNVC has been subject to the General Data Protection Regulation (GDPR) that came into law in the European Union. Although our organization has its office in the United States, many members of our global community are residents of the EU. 

CNVC strongly believes that this high standard of personal data protection should be adopted so that our website and online practices reflect our own values and standards. This page has the information to help visitors become informed users, and help us be a safe and secure place for people around the world to connect with us and with each other.

One of your rights under EU law is that you must be informed when your personal data - also known as personal information - is processed (collected, used, stored) by any organization. You also have the right to know the details and purpose of that processing.

Some of the services offered on our website require the processing of your personal data. In such cases, links are available on those pages directing you to the specific information about the processing contained in the relevant data protection notices.

Your personal data and our website:

  • We collect your personal information only to the extent necessary to fulfill a precise purpose related to our tasks;
  • We will use your personal data for purposes you have explicitly agreed to;
  • We do not reuse the information for another purpose that is different to any you have designated;
  • We put in place measures to guarantee that our databases containing your personal data are kept up-to-date and processed securely; 
  • Users are responsible for updating their own personal information through their user account;
  • Under certain conditions outlined in law, we may disclose your information to third parties, (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes;
  • You have the right to access your personal information, to correct it or have it corrected if necessary;
  • You have the right to recourse at any time if you believe your data protection rights have been breached;
  • We do not keep your personal information for longer than necessary for the purposes for which we collected it;
  • However, we may keep your information for a longer period for historical, statistical or scientific purposes with the appropriate safeguards in place.

2. Why we collect information

For a future where human relations and social systems value human needs

To build this kind of future we need to have effective communications. By understanding more about how people use the information we provide, we can improve how we communicate the most important messages that you need to hear.

To deliver important information about NVC in the world

We consider talking to you directly - via this website, its community platform or our newsletter - is more effective and efficient than reaching you anywhere else. This helps us steward the integrity of the NVC process and reach the right audiences with the right message. 

To save money

We never do anything without carefully considering how much it costs. Collecting information about you and what grabs your attention allows us to work out the most efficient way to do things so that more funds can be directed into allowing more people to learn NVC.

3. What types of information do we collect?

The information we may collect may include, but is not limited to any of the following:

  • Images, photographs or video if you take part in an event with us
  • Details of your visit to our websites, including technical information such as the IP address you use to access the website, your device, browser type and version

If you choose to provide it, we can collect the following types of personal information from you:

  • Your name, email address, country of residence, languages you speak, phone number, along with your preferences on topics, communications you want to receive and how we should contact you in the future
  • Credit card details
  • Information you enter onto our website
  • Any other details which you give us 

We do not collect any other information without the visitor’s knowledge and permission.

4. How do we collect your data? 

We use different methods to collect data from and about you including through:

  • When you create a personal account on this website
  • When your sign up for our trainings, gatherings, courses etc.
  • When you become a Certification Candidate, Certified Trainer or Supporting Member
  • When you sign up to our newsletter or update your emailing  preferences
  • When you make a donation to us
  • When you participate in other online campaigns or activities 
  • When you apply for a job or volunteering opportunity with us

We may collect information about you by:

  • Direct interaction
  • Automated technologies or interactions, for example when you receive an email, open it, don’t open it, select a link, browse our website,
  • Social media (Facebook, Twitter or Linkedin), depending on your settings or the privacy policies of these social media services. To changes your settings on these services, please refer to their privacy policies which will tell you how to do this.

People who want to share some identifiable information for the purpose of being connected with others through searches on our site, must sign up for a user account. The data you enter for yourself as an account holder is what determines your visibility in name or region searches, which can be seen as lists or geolocation on a map.

Those who self-identify as local NVC supporters, local NVC groups or local NVC web sites, or who have a role with the CNVC’s organization (certified trainers, organizers, board members, IIT Resource Team, Educational Resource Team, and designated CNVC staff) can be seen on our site. Users who choose to be visible will also have the option to be contacted through the website forms, rather than make their email address public.

We ask for only the basic information necessary if you wish to be found in relevant searches, it is up to each user to designate what is private and public within your own account settings. You are also responsible for keeping your account information up to date, to remove it if your wishes change, and to delete your account completely.

Creating a user account means you will have access to post your family camp or practice group events on our event listings. You will also be able to receive invitations to participate in trainings offered by Certified Trainers around the world, if you choose to do so. For these purposes, the basic account requires that you sign up with your full name, postal address (for geolocating you on the map), and a valid email address. In addition you can add a secondary email, a telephone number, and the URL of your own NVC-relevant web site. These details are only available only to designated CNVC staff, used as necessary to run the CNVC organization. Only your name and email address will ever be shared, if you explicitly permit it, with Certified Trainers, strictly for publicizing their own independent training events. Beyond that, your data is not shared, sold, or given to another organization or person.

There are two levels of access for a person’s contact information. The CNVC staff has access to all contacts in the Private section of your Information Profile. That’s the first level.

The second level is for the general public. CNVC does not make personal contact information available to the general public for an individual without the individual’s consent. If you want the public to have your contact information enter it in the Public section of your Profile Information. Contact information for people in certain positions (certified trainers, local NVC supporters, board members, and local NVC groups and web sites) is shown to the general public ONLY if the person has indicated that she or he is willing to be listed and has specified the information she or he wants shared with the public.

5. How will we use your data?

We use personal data for a number of different processing activities which includes:

  • Providing you with the information you have requested
  • Creating your personal space on our website 
  • To administer your membership as one of the stakeholders
  • Keeping you up to date with the work we are doing 
  • Keeping a record of your relationship with us
  • Asking for non-financial or financial support
  • To process donations that we receive from you
  • Managing your communication preferences, including marketing preferences
  • Understanding how we can improve our services, or information
  • Sending you tailored communications and displaying relevant adverts which we think will be of interest to you
  • Sending you marketing materials including campaigning and events
  • Inviting you to events and to take part in campaigns and support our work
  • Analyzing our database for statistical purposes, and to better communicate with you about things we think will be of interest
  • To administer and progress your applications for employment or volunteering opportunities with us
  • To fulfill any legal obligations

6. How do we store your data?

CNVC does not keep your personal information for longer than necessary for the purposes for which we collected it;

However, we may keep your information for a longer period for historical, statistical or scientific purposes with the appropriate safeguards in place.

7. Legal basis of processing

Data protection law requires us to have a legal justification to process your personal information. We use the following depending on the type of data and the type of processing:

Consent
We require your consent to send you our communications for example to send you emails to update you on our work and our campaigns and to request donations. We will only process your information in this way if you consent. If you fill in our forms or apply for a job with us and provide us with sensitive personal information (including details of your race, ethnicity, gender) we will only process that information with your consent.

Legitimate interest
We sometimes share your personal information with Certified Trainers of your region of residence or who speak your language, if you agreed to share it. This is done to fulfill our legitimate interest in promoting our organization as effectively as possible and enabling our message to reach people who may be interested in Nonviolent Communication.

To fulfill a contractual obligation
If you donate to us or express an interest in joining us we will process the personal data you provided to process that donation or action your membership request.

Legal obligation
We will process your personal information to fulfill any legal obligations placed upon us, such as the prevention of fraud or money-laundering. We will also process your personal information if lawfully required to do so by a legal authority or a court of law (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes;

Necessity
For example where you are applying for an employment or volunteering opportunity with us, processing certain information is necessary for employment purposes.

Security

We take appropriate security measures to ensure that we keep your information secure, accurate and up to date. We also take care to ensure that we have secure systems for processing payments through our payment services provider. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed by CNVC. The Center for Nonviolent Communication shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.

8. What are your data protection rights?

CNVC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request CNVC for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that CNVC correct any information you believe is inaccurate. You also have the right to request CNVC to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that CNVC erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that CNVC restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to CNVC’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that CNVC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call us at: +1 (505) 244-4041

Post address: The Center for Nonviolent CommunicationSM

5600 San Francisco Rd. NE Suite A

Albuquerque, NM 87109

9. Cookies

Cookies are short text files stored on a user’s device (such as a computer, tablet or phone) by a website.

Cookies are used for the technical functioning of a website or for gathering statistics.

Cookies are also typically used to provide a more personalized experience for a user for example, when an online service remembers your user profile without you having to login.

When you visit our website, we may collect some data on your browsing experience such as your IP address, the website page you visited, when you visited and the website page you were redirected from.

This information is used to gather aggregated and anonymous statistics with a view to improving our services and to enhance your user experience.

When you visit this website, we will keep the browser history of your visit for a maximum of 13 months. This information will then be deleted.

If you wish to restrict or block cookies you can set your internet browser to do so – click on the following link for more information: www.aboutcookies.org.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we point out that if you do this, you may not be able to use the full functionality of this website.

10. Social Media

We use social media to present our work through widely used and contemporary channels.

Our use of social media is highlighted on this website.

For instance, you can watch videos, which we upload to our YouTube page, and you can follow links from our website to Google, Twitter, Facebook and LinkedIn.

Cookies are not set by our display of social media buttons to connect to those services when our website pages are loaded on your computer (or other devices) or from components from those services embedded in our web pages.

Each social media channel has their own policy on the way they process your personal data when you access their sites. For example, if you choose to watch one of our videos on YouTube, you will be asked for explicit consent to accept YouTube cookies; if you look at our Twitter activity on Twitter, you will be asked for explicit consent to accept Twitter cookies; the same applies for Google, Facebook and LinkedIn.

If you have any concerns or questions about their use of your personal data, you should read their privacy policies carefully before using them.

11. Changes to this policy 

This policy was last updated in July 2023. It was re-worded to give you further information about how we collect, use and store your personal data, and to reflect the changes in law as set out in the General Data Protection Regulation (GDPR) and to give you more clarity on how we use your data, and your rights in relation to it.

We may amend or update this policy at any time to take account of any changes to data protection law or other legislation. When further updates to the policy are made they will be posted on this page, so please check back here regularly. 

11. Contact

If you wish to exercise any of your rights or have any questions about this policy you may contact us in the following ways:

By post:

The Center for Nonviolent Communication

5600 San Francisco Rd. NE Suite A

Albuquerque, NM 87109

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By telephone:  +1 (505) 244-4041

Complaints

If you wish to lodge a complaint about our handling of your personal data please get in touch with us on the details above with the details of your complaint; we aim to respond to all complaints within one month.