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Cancellation Policy

You wanted to attend this event, paid for it, and then something changed in your situation. That is when this Cancellation and Refund Policy becomes important!

We value flexibility and understand that “life happens” and sometimes people need to change their plans. At the same time, we want to acknowledge the financial commitments and other plans made by CNVC, the Organizer, and the venue.

Please note: For payments that are made directly to the Local Organizer, the payment transfer options outlined below (storing tuition payments with us as credit for a future program) are not available, due to legal and accounting restrictions.

We have established the below policy to take into account all of these needs.


A. If we cancel:

You receive a 100% refund of all tuition and/or room and board payments.

B. If you cancel:

Tuition

30 days or more before the start date, you have two options:

  1. Transfer 100% of your payment to a future CNVC intensive training within 2 years starting the date you canceled (see credit policy below); or
  2. Receive a refund on the tuition fee minus a 10% cancellation fee

Between 30 days and 4 days before the start date you have two options:

  1. Transfer 75% of your tuition payment to a future CNVC training within 2 years starting the date you canceled - we retain 25% (see credit policy below); or
  2. Receive a 50% refund of your tuition (we retain 50%).

From 3 days before the start date you have two options:

  1. Transfer 60% of your tuition payment to a future CNVC training within 2 years (starting the date you canceled) - we retain 40% (see credit policy below); or
  2. Receive a 30% refund of your tuition (we retain 70%).

From the start date:

  • No refunds or transfers for tuition and room and board will be provided, even if you do not attend or only attend part of the event.

You will notice that the closer to the start date, the lower your refund. This is to acknowledge the financial commitments that CNVC makes in the planning process (e.g., we are often required to pay the venue whether or not you show up). We also put considerable human resources into the organization of our immersive programs and some of these costs are not recoverable.

Since last minute cancellations are mostly because of an injury or a health issue, we recommend that participants take their own insurance to cover these cases.

Refunds will be issued within 10 business days after you cancel and confirm which option you choose.

Room and Board

Refunds for room and board depend on the unique contractual factors with the venue. Please check the Cancellation Policy for your event or contact the Local Organizer for details.

CREDIT POLICY

If you choose to transfer some or all of your tuition payment to a future CNVC training, the following conditions apply:

  • Credit is valid for two years from the date of cancellation.
  • To use your credit, contact us with the name of the training you would like to apply it to.
  • Credit can be applied to any CNVC training listed here that has space available.
  • Credits apply only to tuition, and not to travel or room and board costs.
  • Credit cannot be refunded for cash after it is issued.
  • Credit is non-transferable.
  • If the credit is not used within two years, it expires.
  • If you move your credit to another program and then cancel, the new program’s refund options will apply (and you cannot opt for the credit option again)
  • If you plan to attend an immersive program that is offered in a language other than English, we strongly recommend that you do not opt for the credit option, as CNVC cannot guarantee that another program in your preferred language will be offered within the next two years.