How to Cool Down a Hot Situation
Join Dian Killian for this online class to discover practical strategies for de-escalating conflict and keeping your head even as others are losing theirs.
The last few months have been unnerving and stressful -- facing a pandemic, a lockdown, massive unemployment, and significant changes in how we work and do business. These stresses further revealed urgent challenges we were already facing as a country around racism, economic disparities, and polarized political views.
VIDEO: Watch Dian’s overview of this class
How, in this pressure cooker, do you manage your own reactions, keep your cool, and communicate effectively? How -- instead of blowing up or giving up -- do you find a way forward with honesty, mutual respect, and connection?
In this interactive and highly practical workshop, learn four basic steps to better manage your own reactions, and better respond to others in challenging situations. Discover how to quickly get to the core of what matters for you and others and create better outcomes for everyone involved.
Past participants have called Killian's program “profound” and “…very useful for my relationships in the workplace.” It offers “tremendous insight … and tools for separating out the many different things going on when two people try to communicate.”
What You Will Learn:
This Out Professionals online class is designed to help you transform any situation into one marked by greater insight, connection, and trust. You can discover how to:
- Identify on a core level what’s bothering you, so you can be more proactive in meeting your needs.
- Better self-manage your reactions, so you can be more skillful in your response.
- Discover what is driving the situation for the other party, so you can more easily find win-win solutions.
- Gain insight into how demands (including “should” / “ought” / “have-to”) play into unhelpful reactions, such as anger.
- Harness the distinction of cause versus stimulus, to master any situation, and proceed proactively to the next steps.
Who this class is for:
This program will interest anyone wanting greater choice, self-mastery, or awareness in responding to challenging people and situations. Once you have achieved this, you can more effectively meet your own needs.
This course will take place on Zoom, a free video conference platform designed for the layperson and available to anyone with a computer, tablet, or smartphone.
Location: Your computer, tablet, or smartphone from the convenience of your home or office using Zoom, a free videoconferencing app (all sessions will be recorded).
Register: Click here.
About the Trainer:
Dian Killian, Ph.D., is a Certified Trainer with the Center for Nonviolent Communication, Certified Life coach (graduate of the Coaching for Transformation program), and author of two well-loved books about Nonviolent Communication.
Dian has worked with small nonprofits to large NGOs and Fortune 100 companies, including the UN Development Program and Merck, Inc., Johnson and Johnson, and others for 15 years. Read a research report about her NVC work at Merck, see her client list, and download free business materials at her website.
The only Certified Trainer currently based in New York City, she also is a professional musician and is known for her lively, engaging, and connecting trainings that integrate storytelling, interactive exercises, humor, and fun.