---
title: "Words That Work In Business - Center for Nonviolent Communication"
description: "Words That Work In Business - A practical guide to effective communication in the workplace. This manual offers nonviolent communication tools to ease tension, boost productivity, and improve workplace culture. Authored by Ike Lasater"
url: "https://www.cnvc.org/store/words-that-work-in-business-2nd-edition"
date: "2026-09-19T13:46:57+00:00"
language: "en-US"
---

![Words That Work In Business, 2nd Edition, front cover](https://www.cnvc.org/media/yootheme/cache/27/words-that-work-business-2nd-ed-272aa11e.jpeg)

#  Words That Work In Business

#  A practical guide to effective communication in the workplace

Ike Lasater

2nd edition

#  Available Editions - click to purchase on seller site

[ ###  Book (Paperback)

English
PuddleDancer Press

 ](https://puddledancer.bookstore.ipgbook.com/words-that-work-in-business-products-9781934336151.php?page_id=21)

[ ###  Book (eBook)

English
PuddleDancer Press

 ](https://puddledancer.bookstore.ipgbook.com/words-that-work-in-business-products-9781934336151.php?page_id=21)

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**Offering clear ways to ease tension and improve a workplace atmosphere, regardless of one's position**.

Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position.

This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.

![Words That Work In Business, 2nd Edition, back cover](https://www.cnvc.org/images/STORE/words-that-work-business-2nd-ed-bc.jpeg)

---

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 [ See a sample chapter ](https://www.cnvc.org/images/pdf/-1 "Sample chapter")

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- [ **Collaborating in the Workplace** (Store Item) ](https://www.cnvc.org/store/collaborating-in-the-workplace)