Privacy Policy

General Privacy Policy

This is the web site for The Center for Nonviolent Communication. CNVC is firmly committed to internet privacy. The type and amount of information we receive depends on how you use the site. This page describes how the CNVC gathers and uses your information and data for this web site.

Typical Website Visit

You can visit most portions of CNVC’s web site without telling us who you are and without revealing any personal information. The only information our statistics service collects during a typical web site visit is the name of your Internet Service Provider/IP address, the browser and type of machine you are using, your operating system and version, the web site that referred you to us, the pages you request and the date and time of those requests.

This information is used for internal review only and is not shared with third parties. We generate statistics and measure site activity to improve the usefulness of the site to our visitors. For example, we track which pages are most popular among visitors as a whole. We do not collect any other information without the visitor’s knowledge and permission.

During a typical web site visit, we do not collect or store personally identifiable information such as name, mailing address, email address, or phone number of the visitor.

Collection of Personally Identifiable Information

There are instances where CNVC requests personally identifiable information to provide you with services or correspondence. This information is collected and stored by CNVC in a manner appropriate to the nature of the data and is used to fulfill your request. Details below.

The CNVC mailing list is made available to certified trainers and organizers of Marshall B. Rosenberg’s trainings at their request and only for their geographic region. You may opt out by removing yourself from the CNVC mailing list.

Global NVC Supporters and Others

People who want to share some identifiable information for the purpose of being connected with others through searches on our site, must sign up for a user account. The data you enter for yourself as an account holder is what determines your visibility in name or region searches, which can be seen as lists or geolocation on a map.

Those who self-identify as local NVC supporters, local nvc groups or local nvc web sites, or who have a role with the CNVC’s organization (certified trainers, organizers, board members, IIT Resource Team, Educational Resource Team, and designated CNVC staff) can be seen on our site. Users who choose to be visible will also have the option to be contacted through the website forms, rather than make their email address public.

We ask for only the basic information necessary if you wish to be found in relevant searches, it is up to each user to designate what is private and public within your own account settings. You are also responsible for keeping your account information up to date, to remove it if your wishes change, and to delete your account completely.

What follows is more specific information about the privacy and data protection we are implementing.

Data Protection Notice

As of May 25, 2018, the CNVC has been subject to the General Data Protection Regulation that came into law in the European Union. Although our organization has its office in the US, we have many members of our global community who are residents of the EU. The CNVC strongly believes that this high standard of personal data protection should be adopted so that our website and online practices reflect our own values and standards. This page has the information to help visitors become informed users, and help us be a safe and secure place for NVC people around the world to connect with us and with each other.

One of your rights under EU law is that you must be informed when your personal data - also known as personal information - is processed (collected, used, stored) by any organisation. You also have the right to know the details and purpose of that processing.

Some of the services offered on our website require the processing of your personal data. In such cases, links are available on those pages directing you to the specific information about the processing contained in the relevant data protection notices.

Here we give you a general overview of some of the ways this website processes your personal data including the use of cookies and social media.

Your personal data and our website

  • We collect your personal information only to the extent necessary to fulfill a precise purpose related to our tasks;
  • We will use your personal data for purposes you have explicitly agreed to;
  • We do not reuse the information for another purpose that is different to any you have designated;
  • We put in place measures to guarantee that our databases containing your personal data are kept up-to-date and processed securely;
  • Users are responsible for updating their own personal information through their user account;
  • Under certain conditions outlined in law, we may disclose your information to third parties, (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes;
  • You have the right to access your personal information, to correct it or have it corrected if necessary;
  • You have the right to recourse at any time if you believe your data protection rights have been breached;
  • We do not keep your personal information for longer than necessary for the purposes for which we collected it;
  • However, we may keep your information for a longer period for historical, statistical or scientific purposes with the appropriate safeguards in place.

Cookies

We use cookies on our website for its technical functioning and for gathering statistics. A cookie is a small piece of data that a website stores on the visitor’s computer or mobile device.

Cookies are short text files that a website stores on a visitor’s device (such as a computer, tablet or phone) that are used for the technical functioning of a website or for gathering statistics.

Cookies are also typically used to provide a more personalized experience for a user for example, when an online service remembers your user profile without you having to login.

When you visit our website, we may collect some data on your browsing experience such as your IP address, the website page you visited, when you visited and the website page you were redirected from.

This information is used to gather aggregated and anonymous statistics with a view to improving our services and to enhance your user experience. Knowing this enables us to direct our limited resources to the content and services our visitors are most wanting.

When you visit the this website, we will keep the browser history of your visit for a maximum of 13 months. This information will then be deleted.

Should you wish to opt your data out of our anonymised, aggregated statistics, you can do so here.

You will also find some more detail here about cookies relating to our social media channels and Google Analytics, the service we use for our statistics.

Social Media

We also use social media to connect with and build our community worldwide as part of our mission to increase awareness and use of NVC and present our work through widely used and contemporary channels.

For instance, you can watch videos, which we upload to our YouTube page, and you can follow links from our website to Google, Twitter, Facebook and LinkedIn.

Cookies are not set by our display of social media buttons to connect to those services when our website pages are loaded on your computer (or other devices) or from components from those services embedded in our web pages.

Each social media channel has their own policy on the way they process your personal data when you access their sites. For example, if you choose to watch one of our videos on YouTube, you will be asked for explicit consent to accept YouTube cookies; if you look at our Twitter activity on Twitter, you will be asked for explicit consent to accept Twitter cookies; the same applies for Google, Facebook and LinkedIn.

If you have any concerns or questions about their use of your personal data, you should read their privacy policies carefully before using them.

    Social media cookies

    We use social media platforms. Our presence in the Twitter, Facebook, Google, YouTube and LinkedIn communities strengthens our online presence and visibility.

    • The website does not set cookies with the display of links to our social media channels when you are browsing our website;
    • You can watch videos, which we upload (embed) to our YouTube page. You can also follow links from our website to social media platforms;
    • In order to watch an video on our website, a message will alert you that you need to accept YouTube cookies to do so. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube until you consent to YouTube cookies;

    Google Analytics

    We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

    In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

    On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

    You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we point out that if you do this, you may not be able to use the full functionality of this website.

    Opting out

    By default, the browsing experience of website visitors is tracked by Google Analytics in order to produce anonymised statistics.

    You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

    Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

    Do not track preferences

    Do not track is a function that allows visitors to opt out from being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms. Do not track options are available in a number of browsers including:

    If you enable do not track in your web browser, Google Analytics will respect your choice. You will not be tracked. This is in addition to you opting-out of the aggregation and analysis of data for our website statistics;

    If you have disabled all cookies from your browser, we will still collect some general data about your browsing (e.g. a record of a visitor to our website) but they will be less accurate and your visit will not be tracked.

    Complaint handling FAQs.

    Which kinds of personal data does the website process?

    We process the personal data submitted by website visitors. This will include names, contact details as well as the content of the allegations (insofar as the latter qualify as personal data).

    Who may receive my personal data?

    The case file containing your personal data is accessible to relevant members of our staff. All access to case files is logged.

    What are my rights?

    Residents of the E.U. are entitled to access the personal data we hold about you and to have them rectified where necessary, if for any reason you have not been able to access your account and do so yourself. In certain cases, you also have the right to have your data blocked or erased or to object to their processing. For more information, please see Articles 13 to 19 of the Regulation.

    To exercise any of these rights, please contact us by choosing PRIVACY as the subject and using the form on our Contact Page. We will reply within three months. Please note that in some cases restrictions under Article 20 of the Regulation may apply.

    How long do you keep my data?

    We keep log files - including your personal data - for up to two years.

    Who can I contact?

    You can contact us via this website, Data Privacy Request.