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From our CNVC Certified Trainers

Global Online Mediation Program

a hands-on adventure in how to reconnect people

By: Liv Larsson, Kay Rung, Ricardo Guillén

AUDIENCE: intermediate

Wednesday, Aug 21, 2024 6:00 PM —
Thursday, Aug 14, 2025 12:00 PM
Recurring event
Timezone: Europe/Stockholm

Acting a third party is an opportunity to lend your communication skills to others in difficult moments. To be a mediator is meaningful (although often challenging) as you are contributing to peace, compassion and care between people. 

To take the role of a mediator  is a way to challenge your own communication skills, as well as ability to take in others perspecives, get to know your own inner dialogue and grow in empathy and expression.

In this program you will have a chance to learn, experience and practise mediation skills. We will practise informal mediation as well as formal mediation, reconciliation as well as mediation around a certain dilemma. We will form a group that support the learning from inside out. Welcome to a year-long practical training based on learning mediation skills with the approach of Nonviolent Communication (NVC).


First part: navigation with maps, skill-training, creating clarity through key differentiations and litterature. We touch on areas such as how shame influences conflict, trust-building in mediation, perspective taking, group developmental processes etc.


Second part consist of mediation practice, feedback with video-recordings, and Q/A with trainers. Learning mediation is similar to learning a music instrument. It might help to have a theoretical understanding and at the same time it is from the skills practise your ability from. Our advice is to apply to this training only if you are ready to dive into this. 

We start out in August with leaderled sessions to get everybody going. After this small mediation groups will be formed and you will get a structure for your practise. The practise is central if you want to really integrate mediation. Then follows periods of practise and periods of presentations of new parts of how to approach mediation. The last part of the training, summer of 2025 has a long structured practise period that you in your smaller groups can plan as it fits you best. During this period you can film sessions where you mediate and share it, get feedback and suggestions on what to work on.

We will have a group forum where you can post questions, reflections, learnings, and where we trainers will take part and answers with words or small films or recordings.

You will get a specific workbook (pdf) filled with practises and learning structure that will be our backbone throughout the training. It covers all the basics plus a lot more.)

Our training is most beneficial if you are willing to, try, and try again, learn from failures, receiving feedback and asking questions and then do it all again. (Perfection is a moving target). It seems like most people can learn this skill if they do put some effort into it. So a warm welcome to an amazing adventure.


The training is partly based on the book by Liv Larsson A Helping Hand (available in Swedish, German, English, Dari, Dutch, Polish and Finnish). We recommend you to read the book as part of your preparation for the training.


Introduction (to the group, structure and the mediation practice).
Form-clarity - intention with mediation.
What is a conflict and how do we react to it?

Mediators toolbox - part 1:Empathic presence, listening beyond sympathy.

Mediators toolbox - part 2:Helping the parties to listen with empathy.

Mediators toolbox - part 3:Interrupting with care

Mediators toolbox - part 4:First-Aid empathy - when things get rough.

Mediators toolbox - part 5:Self-empathy - processes on how the trainer works on being self-connected to be of help for others. Self-expression

Mediators toolbox - part 6:Tracking - How to keep track and focus on the parts that really matter.


Mapping conflicts, following the energy.

The pitfalls of the mediator.

Key differentiations

How to build and rebuilt trust, how to work with resistance and find autonomy.
Informal mediation. When to intervene and how. 

How to start and end formal mediation. Agreements/solutions/next steps


Mediation practice in different settings (examples from real life or prepared scenarios). 

Reconciliation - Restorative practises.

Variations of the NVC-mediation

Mediating challenging situations.

Feedback on recorded mediations.

Shame in mediation and conflict

  • The Compass of Needs
  • Mediation when someone is withdrawing, silent - Mediation when someone turns to anger
  • Mediation when someone attacks themselves
  • Mediation with rebellion, self-sufficiency
  • Mediators self-care (Group, individual, pairs)

How to build empathy support for challenges  

  • Dealing with judgments and labels.
  • Processing inner doubt, fears, anger.
  • Shame processes.
  • Enemy image process.
  • Inner Chooser/inner educator process


This program is built on practise. It is a hands-on adventure in how to reconnect people and bring reconciliation and trust. Sometime there will be a pre-recorded session to watch before the sessions in our online forum.

Structured mediation practise in groups of 3-5 people (online or live). At least 24 sessions.

Individual or pair work

Written exercises.
Empathy buddies.
Analysing and understanding conflict

Practise group

A set group of 3-5 people where you meet (on- or off-line) regulary to practise and deepen your mediation skills.

Included in this training

A workbook with structure and support for learning and practice in pdf format.
E-book of Liv Larssons A Helping Hand, Mediation with NVC.
E-book of the book Cracking the Communication Code by Katarina Hoffmann & Liv Larsson. 
Added recommended reading: 

Nonviolent Communication, a language for life, Marshall Rosenberg

We can Work it out, Marshall Rosenberg.

Anger, Guilt and Shame, reclaiming power and Choice. Liv Larsson


Who can register?

We want you to have at least 10 days of NVC-training before this event. We also suggest that you read A Helping Hand, Mediation with Nonviolent Communication by Liv Larsson. The book is available in Swedish, German, Dari, Korean, Chinese, English, Dutch, Polish and Finnish.​

(If you want to take part of the training and think you can benefit from it without the 10 requested days of training (maybe because you work as a mediator or of some other reason) please contact us before applying, so that we can decide about this together.) 



If you want to join the program but you don't have the money we ask for you can send us a message with answers to the questions: How will you use the training, and who will benefit from you getting the training? and How much can you pay? We can give scholarships only when and if we have enough paying participants so we recommend you to ask in other places for support and not relying on that you will receive one from us. We will prioritise giving this to people with low income, and other challenges.

Dates: 2024-2025

Trainer led in (bold) and practice times.

August 21 evening session and/or 22 morning session *, 28/29

September  4/5, 11/12, 18/19, 25/26

October 2/3, 9/10, 16/17, 23/24, 30/31

November 6/7, 13/14, 20/21, 27/28 Winter Time change

December 4/5, 11/12, 18/19

January 15/16, 22/23, 29/30

February 5/6, 12/13, 19/20, 26/27

March 5/6, 12/13, 19/20, 26/27

April 2/3, 9/10, 16/17, 23/24

May 7/8, 14/15, 21/22, 28/29

June 4/5, 11/12, 18/19, 25/26

July 2/3, 9/10, 16/17, 23/24

August 6/7, 13/14 

* We offer two sessions on the same topic on all the trainer lead dates to accommodate more timezones. 

Evening session Stockholm 18-21, (translates to New York 12-15, LA 09-12 (adjustment for winter/summertime)

Morning session Stockholm 9-12 (translates to New Delhi 12:30-15:30, Bangkok 14-17, Shanghai 15-18, Tokyo 16-19, Sydney 17-20 adjustment for winter/summertime)

Registration, prices and payment:

Payments options in the registration form.

You can pay monthly starting in August 189€/month for 12 months
Or one payment or banktransfer in August 2148€

Cancellation rules:

When you register you reserve a seat at the mediation program.

You can cancel your seat freely until 30 days prior to the start of the program.

Cancelations closer than 30 days before the starting date are charged 50%.

Cancelations after the start of the program are not refunded, (that is our salary for the year)


  • Conflict Resolution
  • Counseling & Coaching
  • Facilitation
  • Social Change