Job Opening: Programs Assistant

Update (22-Mar-2022):

We have filled this position and therefore, this job listing is officially closed. Thank you for your interest.
 

Update (01-Mar-2022):

We have received enough qualified applicants and are conducting interviews; therefore, at this time, we do not plan to consider anyone who applies for the job starting 01-Mar-2022. Thank you for your interest!


Position:

Programs Assistant for the Center for Nonviolent Communication, a 501(c)(3) Nonprofit Organization (called an NGO in many countries) registered in the United States.
 

Format:

Remote position -- work from your home anywhere in the world.
 

Language:

Our international team works in English so you must be fluent with speaking, reading, and writing in English. However, we welcome people with a mother tongue other than English. We celebrate that we are an international organization and would like our staff to include people from diverse cultural backgrounds and geographical locations.
 

Status:

This position was posted on 04-Feb-2022 and is currently open. We will update this page when the position has been filled.
 

Summary:

The Center for Nonviolent Communication (CNVC) is hiring a Programs Assistant who will provide administrative support for our intensive trainings and other educational programs. The person we hire will be familiar with Nonviolent Communication and will update spreadsheets, answer emails, make arrangements with venue, assist trainers with travel reimbursements, and perform other duties as requested. 

The Programs Assistant will report to the Executive Director, who is currently coordinating our Programs. In the future, this position might report to the Operations Director or Programs Director, if and when we hire for that position.


About us:

Founded in 1984, CNVC is a global organization that shares the teachings of Nonviolent Communication as developed by the American clinical psychologist and peacemaker, Dr. Marshall Rosenberg (1934-2015). Our mission is to help people peacefully resolve conflicts in personal, organizational, and political settings.

We have an annual budget of between $500,000 and $1 million with trainers, organizers, and supporters in more than 50 countries. Our entire staff works remotely (we do not have a physical office), supporting both in-person and virtual intensive trainings and operating a trainer certification program.

Our 600 Certified Trainers come from diverse backgrounds from both the Global North and Global South, many of whom lead workshops in more than one language and/or apply Nonviolent Communication to systemic and social change to help create a world in which everyone has access to the resources they need to survive and thrive.
 

Responsibilities:

The Program Assistant's role is to assist the Executive Director and Organizers with the day-to-day management of our trainings and to provide other administrative support for our staff members. Responsibilities will include:

  • updating spreadsheets and process registrations to trainings
  • responding to email inquiries and phone messages
  • coordinating logistics with organizers of our trainings
  • scheduling and hosting video conference meetings to organize and support our trainings (does not necessarily involve facilitating the meetings)
  • helping with other projects as requested by the Executive Director


Qualifications:

The successful candidate will be comfortable working remotely and capable of learning and adapting to a variety of online tools and technologies. Preferred skills include:

  • A self-starter who has a natural motivation and inspiration for the work (since you would work remotely, you would largely set your own schedule)
  • Works well independently with minimal supervision
  • Familiarity with Nonviolent Communication and ability to apply these principles in your written and verbal communications
  • Attention to detail and ability to keep records and files organized
  • Ability to receive feedback to improve the quality of your work without taking it personally
  • Willingness to ask for what you need to succeed in your role including information, style of feedback, and other support.
  • Familiarity with using Google Drive, Gmail, databases, Zoom, and updating web pages.


Projects:

Here are a few examples of projects that we would assign to you if you began working today:

  1. Update registration spreadsheets for our trainings
  2. Answer questions about our training by email and by responding to voice mails
  3. Add information to Salesforce, the CMS (content management system) that we use to keep track of people and their relationship to CNVC
  4. Create a Facebook event for an upcoming training
  5. Support people registering for our training, for example help making their payments


Compensation:

Our Programs Assistant will be paid hourly and and work an average of 15 to 20 hours per week, and accrue sick pay and vacation pay based on hours worked. We will pay you an hourly wage based on:

  • your experience and effectiveness with doing the tasks at hand
  • comparable positions in nonprofit organizations / NGOs

For the ideal candidate, we are open to negotiating your work schedule and precise job duties to best match your strengths; this will evolve over time based upon the organizational needs, what you are good at doing, and what you enjoy doing.


How to apply:

Email a résumé and cover letter to [email protected] and describe how you see yourself as a good fit for this position. Please include examples of your experience with Nonviolent Communication including if you have participated in live trainings (in-person or online).