Skip to main content

Operations Director

We are hiring a full-time Operations Director

(also see current opening for Programs Director)


10-Oct-2023: This job was announced and posted.

28-Nov-2023: We are reviewing applications received between 10-Oct-2023 and 27-Nov-2023 and do not plan to review any applications submitted after this point.

Once the position is filled, we will update this page.

Job Opening:

The Center for Nonviolent Communication is hiring a full-time Operations Director who will help to build and develop our organization as the Executive Director’s right-hand person. This person will report to the Executive Director and collaborate with a variety of staff, contractors, trainers, and other stakeholders to help us serve the needs of our stakeholders and become stronger at sharing Nonviolent Communication throughout the world.

In addition, their role will be to make our organization more functional and effective, achieve organizational goals, supervise staff, and create, maintain, and enhance our day-to-day operations.

Format:

This is a remote position, so you can work from anywhere in the world as long as you have reliable internet access. Travel might be involved 1-2 times per year. This will likely be a salaried position at 30 to 40 hours per week and we estimate that 25% of your work hours will be collaborating with others at set times, and 75% working on a schedule that you set yourself.

Language:

Our international team works in English so you must be fluent with speaking, reading, and writing in English. However, we welcome people with a mother tongue other than English and in fact, it is a strength to speak more than one language since we work with people around the world. We celebrate that we are an international organization and our staff includes people from diverse cultural backgrounds and geographical locations.

Responsibilities:

  • Take ownership of the day-to-day operations and ensure that all of our main systems are functioning smoothly, reliably, and in a user-friendly manner.
  • Hire and supervise staff members working in operations, marketing, administrative support, and membership. Convene and facilitate meetings to attend to operational needs.
  • Enhance and maintain our system for documentation, record keeping, and data management.
  • Enhance and develop our website to showcase our activities around the world
  • Maintain our organization’s compliance with government regulations, GDPR, and best practices for privacy and data collection.
  • Provide leadership on a variety of projects while working in partnership with the Executive Director.

Qualifications:

Skills that are helpful for this role include:

  • Strong skills in collaboration, communication, and leadership, including experience supervising others.
  • Ability to identify errors and solve problems proactively and systemically, effectively identifying the resources and the people to get it done.
  • A keen attention to detail and ability to keep records and files organized.
  • A self-starter with self-discipline who works well independently with minimal supervision.
  • Enhances and enriches the work of colleagues in a support and coaching role.
  • Effectively works with people from around the world from diverse backgrounds and cultural norms.
  • Tech savvy and familiar with relational databases, websites, Google Suite of products, and task management systems. Adapts quickly to new online technologies.
  • Perspective about how to prioritize resources to achieve the most results with the least amount of effort.
  • Capacity to address issues at the systems level.

Compensation and Hours:

The Operations Director will be a full-time (30-40 hours) salaried position that will pay range of what you might earn working for a comparable NGO or nonprofit organization, which we estimate will be USD $60,000 to $85,000 per year. In addition, you will receive benefits such as paid time off, sick pay, and professional development training.

For the ideal candidate, we are open to negotiating your work schedule, hours per week, and precise job duties to best match your strengths. This position will evolve over time based upon organizational needs, what you are good at doing, and what you enjoy doing.

About us:

Founded in 1984, the Center for Nonviolent Communication is a global organization (registered in the U.S.) that shares the teachings of Nonviolent Communication as developed by the clinical psychologist and peacemaker, Dr. Marshall Rosenberg (1934-2015). Our mission is to help people peacefully resolve conflicts in personal, organizational, and political settings.

We have an annual budget of approximately USD $1.25 million with trainers, organizers, and supporting members in 70 countries. Our staff works remotely (we do not have a physical office), sponsoring intensive trainings, operating a trainer certification program, promoting products, and serving as the global hub for people interested in Nonviolent Communication.

Our 750 Certified Trainers come from diverse backgrounds from around the world, many of whom share Nonviolent Communication in more than one language, and contribute to systemic and social change to help create a world in which everyone has access to the resources they need to survive and thrive.

How to apply:

To apply for this position, fill out the form below, which includes:

  1. Answering a few questions about yourself
  2. Uploading your CV or résumé
  3. Creating a 5-10 minute video of you describing why you were drawn to this job, and how you could see yourself succeeding in this role (think of this as an alternative to a written cover letter).

About You

+1
Optional but include if you are OK with us following up with you by text message.

Resources

5-10 minute video of you describing why you were drawn to this job, and how you could see yourself succeeding in this role (think of this as an alternative to a written cover letter).
Drag and drop files here or Browse
PDF preferred

Questions

Please respond to as many of the following questions as you are able to. We are flexible about the length of your responses and realize that your answers will most likely vary in length.

Although we have found our forms to be reliable and stable, still, you might wish to save your answers to these questions in a separate document in case there is a problem with submitting this form.

Anything Else