business

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You are invited to a special, one-day workshop for professionals. How can therapists turn challenging moments with clients into opportunities for greater connection and trust? In providing health care, situations can arise where you want to be forthright and direct: regarding time; money; acceptable behaviour; and concerns about health and treatment.You also want to be sure you have been accurately heard, have heard your clients and that your clients are comfortable about being honest with you.In this interactive workshop, participants will utilize role-playing, demonstrations and exercises to learn direct and honest communication skills to support their clients, their practice and personal well-being. Class Type: Active participation þ Suggested Reading: _Connecting Across Differences: A Guide to Compassionate, Nonviolent Communication by Connor & Killian (available in class) CEUs: 7 contact hours USD 155 until 09/05 after USD 170 Please register directly at:The Swedish Institute, 226 West 26th Street, 10001 New Yorkwww.swedishinstitute.eduPhone: 212.924.5900 ext 143

We’ve all got ‘em—clients who are argumentative, demanding, vague, talk-a-holic, or many other qualities that make us dread their appointments with us.  In this workshop, we’ll take a look at what makes these people tick and how we can establish balance and respect in these tricky relationships.  You’ll leave with new ideas, inspiration and concrete skills for turning any difficult client into an ally.

Facilitated by CNVC Trainer Holly Michelle Eckert, a former music teacher, and independent NVC Trainer Erika Jennings, a former massage therapist and accounts receivable specialist.  Between them, they have 30 years of dealing with difficult clients and transforming these relationships into mutually beneficial alliances.

Over the years we've had a lot of people in our trainings express
interest & excitement about bringing NVC into businesses &
organizations, and now we have developed a training to support those
who are venturing into this territory.

With his background in owning & managing small businesses, Gregg has focused
the last seven years on facilitating NVC consciousness in
organizations—first in his own 19-year-old business, and then as a
consultant to a variety of businesses & nonprofits including a
3-1/2 year engagement at a company that does pharmaceutical studies.
Susan brings her 15+ years of experience of NVC, along with specific
engagements of bringing NVC into the British Columbia provincial
government and General Motors.

The intention within our work is to foster the fullness of NVC consciousness—the living energy
of needs—such that we not only impact the human relationships within
the organization but we systemically transform the organizational
processes, strategies and structures to be in harmony with this
consciousness.

Our intention within this workshop is to:

• Share our experience of NVC as a process for organizational development
• Develop
  NVC skills & consciousness, beyond the intrapersonal &
  interpersonal, to encompass groups of people with a common mission
  & aim
• Learn to introduce NVC to people within businesses & organizations through inspiring rather than selling
• Expand the mission of any organization so that it becomes a "living organization"
• Introduce Dynamic Self-Governance (Sociocracy) as a framework to hold NVC consciousness
• Experience
  circles as the core organizational unit and explore the dynamics within
  those circles that fulfill the needs of the participants and the needs
  of the whole
• Invite hands-on practice of essential
  NVC organizational skills in facilitation of meetings, expressing &
  hearing disagreement without blame, mediation and coaching
• Explore
  how common processes—e.g. meetings, employee reviews, hiring,
  terminations of employment, email communications—are transformed to
  create an environment of authenticity, connection & mutual
  interdependence within the organization
• Witness—and learn the skills of—a new leadership that emerges in living organizations
• Learn the crucial role of systemic feedback for a living organization to thrive

Intended Participants

• People who want to integrate NVC into their organizations (businesses, nonprofits, government agencies, community groups, etc.)
• Consultants who want to facilitate the integration of NVC into client organizations
• Certified & non-certified NVC trainers who want to facilitate the integration of NVC into client organizations

SEE WEBSITE FOR COMPLETE INFO: www.nvctraininginstitute.com

Communiceren met je werkomgeving leidt niet altijd vanzelfsprekend tot verbinding. Hoe blijf je in verbinding met je collega's of je chef, ook als het 'spannend' is? Er wordt ingegaan op de wijze waarop we binnen Geweldloze Communicatie de kwaliteit van ons leven in eigen hand nemen. Door respect voor en in harmonie met jezelf, anderen en de omgeving te leven. Dus ook om met respect en in harmonie om te gaan met de verschillen die er zijn

Vertiefung des Basiswissens, Führen mit GFK,
Umgang mit Dominanzstrategien und Macht, GFK-Business-Sprache, Gekonnt kontern, Flüssigkeit im Dialog, Arbeit an Schlüsselunterscheidungen

Hier machen Sie sich Schritt für Schritt mit den Elementen der Gewaltfreien Kommunikation vertraut und lernen, wie Sie diese in Ihrem Führungsalltag anwenden können. Genauere Informationen finden Sie auf unserer Homepage www.tcco.ch.

Hier machen Sie sich Schritt für Schritt mit den Elementen der Gewaltfreien Kommunikation vertraut und lernen, wie Sie diese in Ihrem Führungsalltag anwenden können. Genauere Informationen finden Sie auf unserer Homepage www.tcco.ch.

9:00 am to 12:00 noon
People in distress are thirsty for empathy. Your ability to listen with care, focus, and without condemnation, can make the difference between a breakdown and a breakthrough. This hands-on workshop introduces a transformative way to get to the heart of what lies behind criticisms, complaints and insults, and to be able to hear the productive "yes" behind every frustrating "no."

Hosted by the Ontario Non-Profit Housing Association
Info / Registration: Lisa Evans 1.800.297.6660 lisa.evans@onpha.org
www.onpha.on.ca/conference_training_meetings/annual_conference_trade_show/

1:00 to 4:00
It's easy to be swept away in the whirlwind of emotions, thoughts and blaming that can accompany stressful situations with people. Your capacity to find support and stay grounded can mean the difference between burnout and sustainable leadership. This experiential workshop shows how we can use how we talk to ourselves and others as clues to our core issues in a stressful situation, and to creatively find tangible actions to restore well-being.

Hosted by the Ontario Non-Profit Housing Association
Info / Registration: Lisa Evans 1.800.297.6660 lisa.evans@onpha.org
www.onpha.on.ca/conference_training_meetings/annual_conference_trade_show/