Instructions for Creating a Conference Call with a Access Code or PIN

Please join the Conference Call Creators mailing list so that we can send you updates when this process evolves and you can share your experiences using the system.

Sign up for an account with the USA-based provider. Click on Settings at the top of the page, and select your time zone. You can also upload a picture or change your password.

1. Before the call.

* login.

* Click on Create a Call tab at the top of the page.

  • In the Subject field, give your conference call a title.
  • The Agenda field is optional.
  • Schedule your call by clicking on the date. Use the small arrows next to the name of the month if your conference is in a month other than the one that is shown.
  • Use click-and-drag to highlight the times of your call. You can schedule 15 minutes before the start time for your conference for sound checks and as much as you like after the end time for your conference in case your call runs overtime.
  • Set Access to Private.
  • If you want the recording to start and stop automatically, click on the small triangle beside Advanced Options to activate Auto Record. Whether or not you select this option, you will still be able to start and stop the recording manually. NOTE: Each time you start/stop the recording, a new mp3 file will be created.
  • Click on the Create Call button at the bottom of the screen.
  • Skip Step Two - Invite Participants by clicking the Next button at the bottom of the screen since you will want to use the method that is familiar to your group to invite participants, i.e. sending e-mail, posting to a web page or a group list.
  • On Step Three - View Call Summary screen, click the Finish button at the bottom of the screen to get to the Call Dashboard.

* Call Dashboard - Accessed by clicking the All Calls Tab then View the call

  • In the Ways to Join the Conference Call section, you will find the PIN.DO NOT SHARE THIS PIN. This is NOT the participants Call-ID. This is the Creator PIN you will use when you join the conference. Calling in using the creator PIN will enable you to start and stop the recording or mute and unmute participants.

In the Conference Call Details section, click on the small triangle beside Advanced Options to find the Quick PIN. This is the Call-ID that you will share with your participants.

2. During the call

* You don't have to join the call in order for it to take place, or be recorded (if you set it to auto record).

* Using the Call Dashboard :

  • login.
  • Click the All Calls tab, then click the View link. This will take you to the Dashboard. Scroll down to the Participants on Call section.
  • Icons that are labeled Quick Callers are participants who are not members of Calliflower.
  • During the call, a red outline around a participant icon means they have left the call. A red X through their icon means they are muted.
  • o Information about participants joining and leaving the call is dependent on visually monitoring the Dashboard. There are no entry/exit tones.
  • Information about participants joining and leaving the call is dependent on visually monitoring the Dashboard. There are no entry/exit tones.
  • During the call, a red outline around a participant icon means they have left the call. A red X above or through their icon means they are muted.
  • Note the buttons to the right in the Participants on Call section. This is where you can access the management options such as the record switch.

* Using Phone commands

  • o Join the conference using the Creator PIN.
  • o Use *7 to Start/Stop recording. NOTE: Each time you start/stop the recording, a new mp3 file will be created.

3. After the call (if your call was recorded)

* To get to the Dashboard, click the All Calls tab, then click the My Recent Calls link and then the View link.

* Scroll to the bottom of the Dashboard to the Recordings section. Right-click on the link to the mp3 recording(s) of your conference and choose Copy Shortcut.

* We would like to have an archive of NVC group conference recordings for both mutual learning and history preserving. If you are willing to share the recording, please send your link to email.

Thanks to Noam, Israel for facilitating this.

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The Center for Nonviolent Communication
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