Educational Services Responsibilities and Decisions

	Marshall Rosenberg Educational Services Director, trainer of assessors, very occasionally serves as an assessor when needed based on circumstances.		Valentina Rosenberg Administrative Team Member / assistant to Marshall with Educational Services/ with Certification
	Rita Herzog Certification Team Coordinator		Margo A. Pair Administrative Director, Administrative Team Member / assistant to Marshall with Educational Services / with Certification

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Responsibilities and Duties of the Educational Services Director

• Provides day-to-day guidance to the leaders of the Certification Team, the IIT Section, and non IIT trainers.

Scope of decision-making:

• This person consults with the Administrative Team for concurrence whenever contemplated day-to-day decisions might significantly impact other CNVC activities.

Responsibilities and Duties of the Scheduler

• Routine scheduling handled by scheduling specialist.

Scope of decision-making:

• Major changes and annual schedules developed in collaboration with Educational Services Director

Responsibilities and Duties of the Certification Team:

• The Certification Team assessors are responsible for receiving requests for registration as a certification candidate, mutually supporting candidates, and providing assessments leading to certification.
• The Certification Team develops certification standards and trains and monitors certification assessors.

Scope of decision-making:

• The Certification Team Coordinator manages logistical support for the certification program and monitors and guides the activities of the assessors.
• The Certification Team Coordinator develops certification program policies and strategies under the guidance of the Educational Services Director and recommends them for approval.

Responsibilities and Duties of the IIT Section:

• The IIT Section locates sites to hold the IITs, coordinates with the organizers and trainers, and communicates developments regularly to the Administrative Team.

Scope of decision-making:

• The IIT Section Coordinator makes all logistical arrangements concerning the IITs and makes recommendations to the Educational Services Director concerning who should attend the IIT.
• The Educational Services Director makes the decisions about who can attend the IITs, particularly concerning scholarship students and trainers.