Overall, most of the feedback I’ve received indicates that people’s needs for clarity, understanding, warmth, connection and learning have been met through the training approaches I’ve been using.
I really appreciate the feedback I have received from training participants that my training approaches support them in using NVC successfully in their lives - not just understanding the concepts, but knowing which tools to use when to create connection and find mutually satisfying strategies.
Most of the enhancements to the content and approach in my trainings have come as a result of my own noticing of moments that I would like to have handled in a more effective way.
Most of the needs-not-met feedback I received this year focused on logistical issues which increased my awareness of the importance of this factor in creating a satisfying learning environment. I addressed these factors directly where possible, and by providing additional information in pre-course communications about the training environment and approaches that people have found helpful in feeling comfortable in it. I have not received repeats of these concerns and requests since.
A couple of people early in the year indicated they were not as clear as they would like to have been about the instructions for an exercise. I have focused on being more consistent in demonstrating each exercise before asking participants to try it, and I have not received this feedback since.